 Privacy
Policy
The information you provide will be kept confidential and will help
assist us in building a better customer service-oriented relationship
with you.
Information in regards to you, your order and the products you purchase
from us will not be given or sold to any outside organization for
marketing and/or solicitation purposes.
This website is designed to give you privacy over your credit card
information, name, address, e-mail and any other information you might
provide to us. We use the highest measures and standards of security
available within the industry called Secure Socket Layer (SSL). This
encryption process uses software to scramble (make unreadable) your
credit card number and personal information in transit. We are committed
to the most advanced technologies in regards to security. Should you
wish to provide your credit card number and personal data or place
an order directly with a representative, you may do so by phone. Our
toll free number is 1-800-566-5868. Our reservations telephone number
is (702) 233-1627.
Who We Are
Looktours.com is part of the Viator, Inc., family of travel, tour
and activity booking websites.
What Information Do We Collect?
When you visit us or any of our affiliates’ web pages that are hosted
by us, our web server automatically recognizes and collects your
domain name and
IP address.
In order to purchase our products or services, it is necessary
for you to disclose personal information, including your name, address,
email address, phone number, credit card details and other identifying
information in order to process orders and provide customer service.
If you do not provide personal information when purchasing one of
our products or services, we cannot confirm your purchase or fulfill
your booking.
If you subscribe to any of our newsletters, it is necessary to
disclose your name and email address. In some instances we may also
ask for personal demographic data such as your country of residence,
gender, age, travel habits, etc. We also use cookies (as discussed
below) to collect information about the performance and usability
of our websites.
Cookies
"Cookies" are pieces of information that are stored by
your web browser on your computer's hard disk, for record-keeping
purposes. Cookies in and of themselves only identify your computer;
they do not personally identify you.
We make limited use of cookies to store your preferences, record
session information, collect information on how you visit and access
our websites, and to tailor our web pages to your needs.
We do not use cookies to identify specific users for marketing
purposes. We do not match cookies to your purchase information.
And we do not use cookies to track your movements after leaving
our websites. Most web browsers allow you to turn off cookies; however,
turning off cookies will limit your use of our websites.
How We Use Your Personal Information
We use your personal information in the following ways:
 To provide
you with the information you request about our products
To send
you email updates, newsletters and information for which you have
specifically subscribed
To fulfill
your bookings
To confirm
your purchases
To ensure
you are correctly billed
To measure
and track demographic details about our customers
If you make a purchase at one of our websites, we may also send
you information about new products, or ask your opinion about our
websites, etc., so that we may improve our service to you and other
consumers. If you do not want to be contacted in the future, please
let us know by sending an email to our Corporate Privacy Officer
at privacy@viator.com.
Some of the personal information we collect is shared with our
service partners (e.g. tour operators), who are directly involved
in fulfilling the purchases you have made from us.
We only provide our service providers with your name and your local
contact details, if you provide them (e.g. your hotel name for pick-ups
and drop-offs, your local phone number, etc.). We do not provide
our service providers with any other personal information. If you
decide to provide any personal information directly to a service
provider, we recommend that you review the service provider’s privacy
policy.
We also share your personal information with third parties contracted
to provide us with marketing and data reporting services who are
bound by an obligation of confidentiality.
We currently contract with several online partners to help manage
and optimize our Internet business and communications. We use the
services of a marketing company to help us measure the effectiveness
of our advertising and how visitors use our websites. To do this,
we use web beacons and cookies provided by our marketing company
on our websites. The information we collect helps us learn things
like what pages are most attractive to our visitors, which of our
products most interest our customers, and what kinds of offers our
customers like to see. Although our marketing company logs the information
coming from our websites on our behalf, we control how that data
may and may not be used.
Finally, rest assured that we do not share your personal information
with third-party organizations who are not involved in fulfilling
the purchases you have made from us or who are not contracted by
us. We also do not partner with or have relationships with any businesses
that serve ads on websites and collect information about your use
of websites.
Our Distribution Partners
Our products are made available through our distribution partners.
This Privacy Policy
Our Security and Storage Measures
We are committed to maintaining the integrity and security of your
personal information.
We use industry-standard encryption protocols when receiving and
transferring your personal information. In fact, when you send personal
information to us over the Internet, we first require that a "secure
session" be established using Secure Socket Layer (SSL).
Your personal information is stored in secure operating environments
that are not accessible to the general public. We have security
measures in place at our physical facilities to protect against
the loss, misuse or alteration of your personal information by our
employees or third parties.
However, no data transmission over the Internet can be guaranteed
to be 100% secure, so we cannot give an absolute assurance that
the information you provide to us will be secure at all times. We
will not be held responsible for events arising from unauthorized
access to your personal information.
Changes to Our Privacy Policy
We know that our business will continue to evolve as we introduce
new products and as such from time to time our Privacy Policy may
be reviewed and revised.
We reserve the right to change our Privacy Policy and post the
changes on our website. We will only use your personal information
in accordance with the Privacy Policy in effect at the time we collected
your personal information.
Contacting Us
For some services, you can access and update your registration and
personal information online.
To correct or update any other personal information, or if you
have any questions about this Privacy Policy, please email our Corporate
Privacy Officer at privacy@viator.com.
Contact us :
Looktours.com LLC
8525 Edna Avenue
Las Vegas, Nevada 89117
Telephone: 702 233 1627
Toll Free: 1 800 LOOKTOURS ( 1 800 566 5868 )
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